Shipping policy
Shipping Policy
We take pride in offering freshly baked cookies made to order, and we want to ensure that your cookies arrive in perfect condition and at the peak of freshness. Please read our shipping policy carefully to understand our shipping process.
Warm Weather Notice: Please note that during warmer temperatures, cookies will not be packed in insulated boxes or with ice packs. We recommend monitoring your tracking details closely and ensuring someone is available to receive the delivery. Unfortunately, we cannot control delivery timing or location.
Shipping Schedule
- We ship orders from Monday to Friday, excluding weekends and major holidays.
- While we do our best to process and ship orders on the same day they are placed, please understand that we cannot guarantee same-day shipping due to the freshly baked nature of our cookies.
Shipping Methods
- Shipping costs will vary depending on your chosen shipping method at check out and the destination.
Shipping Destinations
- We currently ship Nationwide.
- Please note that some areas may have restrictions or longer shipping times.
Delivery Times
- Estimated delivery times depend on your location and the shipping method chosen during checkout.
Tracking Orders
- Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the progress of your delivery.
Returns
- All sales are final.
Contact Us
If you have any questions or require further assistance regarding our shipping policy or your order, please don't hesitate to reach out to our customer support team at thecookiemaniafl@gmail.com
Thank you for choosing The CookieMania for your cookie cravings! We hope you enjoy our freshly baked cookies!